Guided onboarding wizard for new MSPs. Native Windows event log viewer for fast diagnostics without leaving the dashboard.
Platform
Q2 2026 — April – June
Device Groups & Bulk Operations
Apr 2026Deployed
Organise devices into hierarchical groups. Schedule scripts, push updates, and manage policies across entire groups in one click.
Platform
Team Permissions & Access Control
Apr 2026Deployed
Give your team exactly the access they need. Granular permissions across 14 areas, reusable role templates, and per-customer or per-site scoping.
SecurityPlatform
Reports & Compliance Suite
Apr 2026Deployed
Inline PDF preview, smart recipient picker, ISO 27001:2022 and NIS2 compliance reports, and self-attestation for manual controls — audit-ready out of the box.
Platform
Switch Port Mapping
Apr 2026Deployed
Discover automatically which devices are plugged into which switch ports. Live port-by-port status, vendor-agnostic, with smart device-type categorisation.
Platform
Smarter Alerts & Auto-Resolve
Apr 2026Deployed
Sustained-condition checks that wait for real problems before notifying. Anti-flap protection prevents alert storms. Auto-resolve emails when conditions clear.
Platform
Customer Portal
Jun 2026Deployed
Give your customers a branded portal on your own domain to view tickets, assets, invoices, and contract details. Role-aware visibility with per-customer and per-site enablement, plus satisfaction ratings on resolved tickets.
Platform
Flexible & Multi-Country Billing
Jun 2026Deployed
Bill by site, by project, or by labor hours — plus onsite visits, mileage, and per-incident charges. Country-aware invoice fields and tax handling for MSPs operating across borders.
Billing
Help Center & In-App Help
Jun 2026Deployed
A full, searchable knowledge base — available on the web and right inside the dashboard, so technicians get answers without leaving their workflow.
Platform
Code Signing (OV Certificate)
Jun 2026Deployed
Organization-validated code signing for the Monaveo agent. Clean installation without SmartScreen warnings on Windows.
Agent
Mobile App (iOS & Android)
Jul 2026Deployed
On-the-go monitoring, alerts, and ticket management. iOS TestFlight beta coming first, Android to follow.
Mobile
Endpoint Backup
Jul 2026Deployed
Client-side-encrypted (zero-knowledge) backup of endpoint files and folders to immutable, object-locked cloud storage — scheduled, incremental-forever and ransomware-resilient, with restore of individual files or whole folders.
PlatformSecurity
Clientless Remote Access in the Portal
Jul 2026In Progress
Let your customers reach their own computers straight from the browser inside the customer portal — nothing to install, secured and audited through the platform.
Platform
Slack & Teams Alert Routing
Jul 2026In Progress
Route alerts and ticket notifications straight into your Slack or Microsoft Teams channels, so your team sees issues where they already work.
Integration
Regional Remote-Desktop Relays
Jun 2026Deployed
Remote-desktop sessions are routed through Monaveo's own relay servers in your region, keeping session traffic within your chosen region.
Infrastructure
Q3 2026 — July – September
File Browser & Transfer
Jul 2026Deployed
Browse, upload, and download files directly through the dashboard — without opening a remote desktop session. Encrypted transfers across all stages.
Platform
FileVault Management (macOS)
Q3 2026Planned
macOS disk encryption management — the companion to BitLocker. Recovery keys, status monitoring, and remote encryption.
Security
Disk & RAID Health
Jul 2026Deployed
At-a-glance drive health (healthy / needs attention) with make, model, serial, and SMART data — so you spot failing disks before they fail.
Platform
Contract & Billing E-Signature
Jul 2026Deployed
Send contracts and billing profiles to customers for online review and approval before they go live — a simple, auditable sign-off.
Billing
Network Topology Map
Q3 2026Planned
A live visual map of each site's network — switches, ports and connected devices from SNMP and port-mapping — with link status at a glance, so you can see the whole environment in one picture.
Platform
Compliance Evidence Packs
Q3 2026Planned
One-click, branded compliance reports that map what you already collect — disk encryption, antivirus, patching, firewall, MFA — to frameworks like Cyber Essentials and ISO 27001, ready to hand to your customers' auditors.
Security
AI Alert Correlation & Suggested Fixes
Q3 2026Planned
Cut alert noise by grouping related alerts from a single root cause, and surface suggested remediations based on how similar issues were resolved before — so technicians act faster on what matters.
Platform
Pax8 Integration
Q3 2026Planned
Connect Monaveo to your Pax8 marketplace — sync customers and billing, provision Microsoft & vendor licenses, and reconcile subscriptions, so procurement, invoicing and RMM stay in one flow.
PlatformBilling
Huntress Integration
Q3 2026Planned
Surface Huntress managed detection & response findings inside your RMM — pull agent health and incidents into Monaveo, raise tickets automatically, and see EDR/MDR status per device without leaving the dashboard.
Security
Q4 2026 — October – December
Dark-Web & Breach Monitoring
Q4 2026Planned
Monitor your customers' domains for credentials and data exposed in known breaches, with alerts when new exposures appear — an optional add-on to strengthen your security offering.
Security
Automated Customer Onboarding
Q4 2026Planned
A guided workflow for new customers — generate per-site install links, apply your default alert, patch and backup policies, and send install instructions — so a new client is fully set up in minutes, not hours.
Platform
Warranty Tracking
Q4 2026Planned
Automatic hardware warranty lookup per asset for major vendors (Dell, HP, Lenovo) — see coverage and expiry dates alongside your inventory so nothing lapses unnoticed.
Platform
Future — Under Consideration
Scheduled Executive & QBR Reports
Exploring
Automatic, branded quarterly business-review and executive PDF reports — device health, tickets, patching and security posture — scheduled and emailed to your customers.
Platform
AI-Assisted Diagnostics
Exploring
Smart suggestions based on alert patterns, event logs, and historical data. Help technicians resolve issues faster.
Platform
Public API
Exploring
REST API for third-party integrations and custom automations. Enable MSPs to extend Monaveo with their own tooling and workflows.
Platform
MSP-to-Customer Billing
Exploring
End-to-end billing pipeline so MSPs can invoice their own customers directly through Monaveo. Recurring subscriptions, multi-payment-provider support.